The Box Office

On event days only, our Box Office opens 2 hours prior to gates. Tickets are available via our box office, The Sound Amphitheater website, and


Tickets to most events are available at The Sound Amphitheater box office day of shows or online via Please note additional tax and service fees may apply. Contact Ticketmaster customer service for all ticketing questions.

What does “General Admission” or “GA” Mean?

General Admission/Lawn means that there are no assigned seats. This section is first-come, first-served. GA Pit tickets are General Admission and standing-room only.



Resale and Third- Party Ticketing

Tickets can be purchased directly through Ticketmaster or at our Box Office (open at 5PM on show days).

We highly discourage purchasing tickets through third-party sellers as we cannot guarantee the legitimacy of resale tickets.

What forms of payment are accepted?

Mastercard, Visa, American Express & Discover are accepted at The Sound Amphitheater box office, all main concession stands and merchandise stands.  The Sound Amphitheater is a fully cashless venue. No checks are accepted. No ATMs are available on site.

Child Ticket Policy

For all ages shows, children 2 and under do not require a ticket but must sit on a parent’s lap. Please check age restrictions carefully when purchasing tickets.

Ticketmaster Mobile Ticketing

When you arrive at our gates, show your Ticketmaster QR Code in the Ticketmaster app then get it scanned to enter. No paper tickets required.

For all mobile ticketing questions please reach out to ticketmaster.

Refund Policy

The Sound has a no refund, no exchange policy on tickets for all shows and events.  We recommend that you not obtain tickets from unauthorized sources, as they may be stolen or counterfeit, and if so, are void.  See Ticketmaster refund policy here.

rescheduled or cancelled events

Once the event is rescheduled, your original tickets are valid for the new date, no action is necessary. And yes, you will have the same seat that you purchased for the original date.

If you are unable to attend the new date, refunds are available at the original point of purchase up to 30 days prior to the new date.

Unfortunately, some events are unable to reschedule. If your event was canceled, you will receive a refund for your tickets on the original payment method.